Careers

While relatively new to the US, Bionote is well established internationally as one of the leading R&D companies in the worldwide medical diagnostics market; Our sister company is the world’s largest provider of Covid 19 testing.  Bionote USA is primarily focused on the veterinary diagnostics market across North America, while also grounding Bionote’s other endeavors in this market. Our flagship products are the Vcheck line of analyzers and biomarker testing, including the only quantitative NT-proBNP in-clinic veterinary test available in the market.

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Big Lake
Minnesota 55309
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800-727-5169, ext. 701
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Diagnostic Sales Specialist (DSS)

 
Position: Full-time, Flexibility required

We are hiring a Diagnostic Sales Specialist for each of the following territories (must reside in one of the territories listed below):
  • Sacramento Greater Area/ Northern California Territory

  • Arizona/ Nevada/ Utah/ New Mexico/ Colorado Territory

  • Kansas/Missouri Territory

  • South Carolina/ North Carolina/ Virginia Territory

Who we are:

Bionote has a long history as a leading research and development company in the animal health diagnostic field. Headquartered in Minnesota, the Bionote USA team works with veterinarians and medical professionals around the world. The leadership team, including highly experienced veterinary consultants, gives Bionote USA a unique presence in the animal care diagnostic field.

 

Our flagship products are the Vcheck line of analyzers and biomarker testing, including the only quantitative Canine NT-proBNP in-clinic veterinary test available in the market. Bionote’s scientific approach and years of research and development benefit pets and pet professionals with accurate, rapid and in-clinic care.

We are looking for people like you:
  • Pet passionate individual with a minimum 3 years’ experience in the veterinary sales market or veterinary care environment (or very similar market)

  • Someone of strong worth ethic and integrity

  • Team player with great attention to detail

  • Ability to take direction while bringing your own personal style to the table in a team environment

  • Ability to work independently, with strong organizational skills, integrity, and self-motivation

  • Ability to problem solve quickly and professionally

  • Committed professional with ability to succeed in a fast-paced environment

  • Willing to travel, including some overnight, within given territory and occasional trade shows outside of the territory

  • Strong ability to identify needs and educate customers in a resourceful and dynamic way, while also focusing on driving the sale

  • Passion to enhance DVM practices through the placement of our products/analyzers/diagnostic tests, with the greater outcome in mind - improving the lives of pets and their owners

  • Someone willing to grow with us

Daily and Monthly Responsibilities
  • Maintain working relationships with existing clients to ensure exceptional service and identification of potential new sales opportunities.

  • Identify appropriate prospects, set appointments, make effective qualifying sales calls, and manage sales cycle to close new business.

  • Possess in-depth product knowledge and be able to conduct demos and relay objection handling.

  • Prepare professional, complete, concise, and accurate reports as needed.

  • Achieve sales goals by assessing current customer needs and following a defined selling process with potential buyers, utilizing product demos and presentations both in person and via zoom and similar platforms.

  • Coordinate and work as a team with other sales reps to ensure company quotas and standards are being met.

  • Competency in customer care and understanding of seamless service and customer satisfaction required.

 

Skills and Qualifications:
  • Thorough understanding of the Veterinary Industry (minimum of the 3 years veterinary clinic experience)

  • Education as a certified veterinary technician, or in biology, or similar educational background is required, unless a proven record as a veterinary sales professional is already established

  • Bachelor’s degree in the fields of biology, animal science, or related preferred

  • Demonstrated computer skills (Excel, PowerPoint, Word, Outlook, and general, but proficient computer navigation)

  • Familiarity with and ability to quickly learn, if needed, new skills such as the use of iPhone capabilities and the use of App’s for communication and reporting

  • Basic professional writing skills and effective and professional verbal communication skills are a must

  • Excellent communication, interpersonal, problem solving, presentation, and organizational skills

  • Proficiency with sales management software and CRM

  • Ability to balance persuasion with professionalism

  • Ability to multi-task, while meeting sales goals and business needs

Objectives of this Role
  • Represent our company’s products and services to the veterinary market by educating the in-clinic/hospital veterinary team

  • Meet weekly, monthly, and annual sales quotas through the successful implementation of sales and marketing strategies and tactics

 
What your typical day might be like:

We aren’t typical! We work with veterinary professionals that have various hours, so we try to accommodate this changing dynamic in our own schedules. Yes, this is a full-time position, but you will need to be flexible to get what needs to be done when your customer is available. However, this is also an added benefit, as you create the schedule that works best for you, your potential customers, and business needs – as long as you are meeting or exceeding expectations. For our work environment to remain flexible and effective, it requires strong work ethic, reliability, and a person of trustworthy character because you will be building your schedule and territory while representing our Bionote brand. While you will work mostly on your own once trained, you will work closely with remote colleagues, and report to small internal team. You will report directly to our National Sales manager, or a regional manager, as assigned, depending upon your territory.

 

Details:

To be upfront, we do require a high standard in our employees, but we also realize people are first and foremost human beings – someone’s daughter, son, sister, brother, mother, father, etc., and we work every day with this in mind. Our corporate culture is one based upon values and integrity, with a strong work ethic. Our employees are expected to use common sense in their everyday decisions. We are not a fully traditional working environment, so we want to be sure you know this upfront. We are looking for the employee that understands this - as each day might be a little different than the day before - and sometimes, very much the same. You will be building relationships with the business and with potential customers daily. We are a growing company, so the ability to adapt and be flexible in a changing environment will be important. We sometimes run like a small business environment, with a large business approach. We do what we need to do, to get things done. The role you will be performing is vital to our team.

 

Other important things to know:
  • You need a reliable vehicle, valid driver's license, and your own car insurance

  • As we hire, territories may change a bit (we won’t require you to move), and we may ask you to adapt to include a new area or a condensed area, consider additional job assignments such as leadership, mentoring, training, or other responsibilities based upon your skill sets and aptitude, as part of the team.

 

This position offers:
  • Base salary, plus opportunity for commission

  • Car allowance

  • Comprehensive and generous vision, medical, dental benefits package, Life Insurance/AD&D and 401K

  • Flexible standard PTO/year

  • A team, yet independent working environment

 

EEO Statement

Bionote USA Inc promotes a culture that embodies and celebrates diversity and inclusivity. We believe our employees’ unique experiences and differences is what strengthens us and drives our success. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, or veteran status.

Please submit your resume and any inquiries to:  info@bionote.com

Bilingual Regulatory Affairs Liaison (Onsite/Hybrid)
Proficiency in Both English and Korean

 
Position: Full-time, Flexibility required
 

We are seeking a Regulatory Affairs Liaison with proficiency in both the English and Korean language which will be based onsite at our headquarters in Big Lake, MN working on a hybrid schedule. 

If you are motivated by the challenge of joining a fast-growing company in the veterinary industry, Bionote just might be the right fit!  You will have the opportunity to be a part of a dynamic environment with small business values and feel, with large business goals and opportunities. We are a close knit, dynamic and upbeat team looking for just the right person to join our adventure. 

Who We Are:

Bionote has a long history as a leading research and development company in the animal health diagnostic field. Headquartered in Minnesota, the Bionote USA team works with veterinarians and medical professionals around the world. The leadership team, including highly experienced veterinary consultants, gives Bionote USA a unique presence in the animal care diagnostic field.


Our flagship products are the Vcheck line of analyzers and biomarker testing, including the only quantitative Canine NT-proBNP in-clinic veterinary test available in the market. Bionote’s scientific approach and years of research and development benefit pets and pet professionals with accurate, rapid and in-clinic care.

Position Summary / Purpose:

Provide regulatory support for Bionote USA diagnostic products in the human and veterinary sectors by meeting all state, local, federal, international, and industrial regulations that apply to our products.  Prepare regulatory documents for the US Department of Agriculture’s Center for Veterinary Biologics (CVB), interacting directly with regulatory agencies such as USDA, CVB, (possibly future FDA), including management of all regulatory files electronically and paper filing.

Daily and Essential Responsibilities
  • Management of electronic and paper filing system.

  • Preparation and submission of regulatory documents through the USDA-CVB electronic portal or other electronic means.

  • Management of company’s quality documents.

  • Direct Interaction with international colleagues to manage document change control. 

  • Support International Registrations as it relates to product changes and/or new product launches.

  • Communicate efficiently and clearly to company leadership all regulatory information on a regular basis – reports/email/verbal/written.

  • Standardize and establish clearly documented protocols for regulations in the US.

  • Maintain a deep understanding of new and existing USDA, CVB and any other government related regulations that may impact our products and processes.

  • Effectively communicate regulations, procedures, and policies as necessary.

  • Recommend courses of remediation to help achieve the necessary levels of compliance.

  • Regularly reporting on compliance status and measures to both internal and external parties.

  • Prepare and facilitate third-party audits as necessary.

  • Act as a liaison between Bionote and state, local, federal, and international agencies to submit required forms and paperwork.

  • Collect and analyze data to identify patterns and potential liabilities. 

 

Knowledge & Skill Requirement:
  • Degree in administrative or biological sciences or relatable field (eg. English major with technical writing expertise willing to complete training)

  • Experience in regulatory affairs/compliance role (Preferred) 

  • Keen attention to detail is critical due to processes and protocols required  

  • Familiarity with QA/QC systems (Preferred)

  • Effective/Excellent communication skills, both verbal and written

  • Intermediate/Advanced Microsoft Office software proficiency including Word, Excel, and PowerPoint

  • Skill in learning new systems and processes

  • Ability to manage multiple projects efficiently and simultaneously

  • Analytical skills to help identify patterns and potential liabilities

  • Experience with, and ability to convey regulatory compliance information in an understandable way 

  • Proficiency in English and Korean for effective communication and contextual interpretation

  • Ability to work independently and in a team environment 

  • Ability to problem solve to reach optimum outcomes for Company

  • Flexibility and ability to embrace change

  • A continual learner

What Your Typical Day Might Be Like:

We aren’t typical! We work with our parent company in South Korea, which is a different time zone, so we try to accommodate this changing dynamic in our own schedules. Yes, this is a full-time position, but you will need to be flexible to get what needs to be done when your contacts in South Korea are available. However, this is also an added benefit, as you create the schedule that works best for you and the business needs – as long as you are meeting or exceeding expectations. For our work environment to remain flexible and effective, it requires strong work ethic, reliability, and a person of trustworthy character because you will be building your schedule while representing our Bionote brand. While you will work mostly on your own once trained, you will be required to work in , and report to small internal team. 

 

Details:

To be upfront, we do require a high standard in our employees, but we also realize people are first and foremost human beings – someone’s daughter, son, sister, brother, mother, father, etc., and we work every day with this in mind. Our corporate culture is one based upon values and integrity, with a strong work ethic. Our employees are expected to use common sense in their everyday decisions. We are not a fully traditional working environment, so we want to be sure you know this upfront. We are looking for the employee that understands this - as each day might be a little different than the day before - and sometimes, very much the same. You will be building relationships with the business and with potential customers daily. We are a growing company, so the ability to adapt and be flexible in a changing environment will be important. We sometimes run like a small business environment, with a large business approach. We do what we need to do, to get things done. The role you will be performing is vital to our team.

 

This Position Offers:
  • Base salary

  • Comprehensive and generous vision, medical, dental benefits package, Life Insurance/AD&D and 401K

  • Flexible standard PTO/year

  • A team, yet independent working environment

 

EEO Statement

Bionote USA Inc is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. 

Please submit your resume and any inquiries to:  info@bionote.com